CAEX (Exhibitor Services Center)

General Information

• Where will the event take place?

Accreditation and Access

• Can I transfer or reissue CAEX credentials?
• What types of CAEX credentials are available?
• Where and until when can I register for credentials (Exhibitors and Setup Crew)?

Logistics and Services

• Payment is overdue. Until when and how can the exhibitor settle the debt?
• Until when can I request additional services?
• What additional services are available?
• Where do I request additional services?
• When must the booth be open during CCXP?
• Where do I load and unload materials?

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Set-up

• What happens if the allocated area is not used?
• Is masonry construction allowed?
• What are the different booth types (Exhibitors)?
• What documents are required for setup (assembly)?
• What are the main responsibilities of the setup company?
• What are the setup/assembly hours?

During the Event (Exhibitor)

• Can I offer food or beverages at the booth (Exhibitor)?
• What are the operating hours for the booths (Exhibitors)?
• What is prohibited inside the booths?

Maintenance

• Who is responsible for the cleaning and security of the booth (Exhibitor)?
• When can booth maintenance be performed?

Booth Operations

• What are the guidelines for the public to participate in my booth's activation?

General Regulations

• Exhibitor Responsibilities
• Can CCXP change the location of the booth?
• Can CCXP change the rules in the exhibitor manual?

Dismantling

• Does the organization store materials after the event?
• Who is responsible for damages during the dismantling period?
• What are the dismantling hours?

Contact Exhibitor Services

• How can I contact CAEX?