If you have lost your credential, a fee of R$50.00 will be charged for the issuance of a new one. Your previous request will be canceled, and a new QR code will be generated for the issuance of the new credential.
*The issuance of a new credential, for any reason, will only be carried out after the complete cancellation of the previous credential.
*CCXP is not responsible for the loss, misplacement, theft, robbery, or damage of the ticket caused by improper use/conservation or by the action of third parties. To learn more, please visit: Terms and conditions.