1. Check your email:
Open the notification message sent to your email and click the "Confirm Receipt" button.
2. Log in to the website:
Access the website and log in using the same email address to which the transfer was sent. If you do not have an account yet, click "Register" to create a login, and then sign in.
3. Accept the transfer:
Go to the "My Tickets" tab. The order will be listed under "Pending Transfers". Check if the event/ticket details are correct and click "Confirm".
4. Access your ticket:
All set! After confirmation, the ticket will be available in your account under the "My Tickets" tab for viewing and use on the day of the event.
Note: Transferred tickets are not shipped and must be collected in person at the event venue, even if the previous owner opted for delivery. If you have received a transfer and wish to check the possibility of having it shipped to your address, please submit a request through our support channel: atendimento@ccxp.zendesk.com