An order that had its payment denied is automatically invalidated, and it is no longer possible to process the payment.
If this occurs, you should check with your credit card company and try to make a new purchase.
In case you have any questions about the payment of your order, please send a message to customer service at atendimento@ccxp.zendesk.com, providing your order number. Please note that requests for changes to the order can only be made by the purchaser.