TERMS AND CONDITIONS FOR BADGE ACQUISITION, ENTRANCE, AND VISITING REGARDING CCXP19
Acquisition and badge holding of any kind under any circumstance or premise implies in complying with the following conditions:
1. ON THE TICKET PURCHASE
1.1. Tickets are manufactured as BADGES as these include the acquirer’s name and taxpayer identification number, thus becoming an individual and non-transferable item.
1.2. Alongside the badge, the acquirer will receive a printed e-ticket, which serves as a receipt. There will always be a specific e-ticket issued for each badge.
1.3. In order to enter the event, the acquirer must hand in the e-ticket, show his/her badge, and a photo ID card as proof of ownership. UNDER NO CIRCUMSTANCES SHALL ANY PERSON BE ALLOWED TO ENTER THE EVENT PREMISES USING A THIRD-PARTY BADGE.
1.4. The badge allows its acquirer to both enter and leave the event premises where CCXP19 will take place (São Paulo Expo) as many times as the acquirer wishes during the day his/her badge is valid for. Each time the acquirer wishes to leave or enter the event premises, he/she must present his/her badge and photo ID card as proof of ownership.
1.5. CCXP19 tickets are sold exclusively through Loja Mundo Geek on the following website: https://ingressos.ccxp.com.br/. It can also be sold in points of purchase previously listed for the public on CCXP’s official website (www.ccxp.com.br).
1.6. CCXP does not undertake and shall not be bound to any responsibility in case any tickets are bought outside official sales channels.
1.7. Ticket sales are set to start on April 9th, 2019, at 8 p.m. and end at December 4th, 2019, at 11h59 p.m., taking into account it could end earlier if tickets are sold out.
1.8. All purchases are subject to ticket availability for the intended day as well as payment approval by the credit card company or bank payment slip approval according to the date of its payment.
1.9. All purchases are subject to analysis and approval by our digital security team, which may require other documents in order to check your contact information and deliver your order.
1.10. All orders are subject to payment confirmation, regardless of the payment method chosen by the acquirer. All users must read and state they are aware that all information requested will be used solely for checking the acquirer contact information and payment confirmation.
1.11. After placing your order, in case any inconsistencies are noted regarding contact information presented by the acquirer, the order may be cancelled.
1.12. The acquirer may not change the badge day chosen nor use it to enter the enter on any other day other than the one it offers access to.
2. ON FILLING IN WITH THE CORRECT INFORMATION NECESSARY FOR PLACING NA ORDER
2.1. The acquirer is responsible for filling in the form with the correct contact information requested for placing his/her order correctly, including correct delivery address in case the acquirer chooses the shipping option.
2.2. Please check cautiously the order details (day, type, quantity, special fee or not) before placing your order. No orders can be cancelled, changed or returned if they do not comply with the conditions hereby determined. Your badge is personal. In other words, after you purchase it, it can’t be used by any third-party individuals.
3. ON BADGE DELIVERY OR WITHDRAWAL
3.1. The acquirer may choose to receive the badge at a particular address when placing the order by paying the shipping cost of R$ 21,00 (twenty one reais) or by withdrawing the badge at the event during its opening days without any additional cost.
3.2. The badge shipping will start on August 2019 and will occur until November 11th 2019, taking into account the best periods and logistics as determined by the courier company.
3.3. All badges acquired after November 11th 2019 will not be shipped and shall be withdrawn by the acquirer at the badge withdrawal area at the event during its opening days.
3.4. Only one delivery attempt will occur at the delivery address informed by the acquirer. In case there is no one to receive the order, the badge(s) will be available for withdrawal at the badge withdrawal area at the event during its opening days.
3.5. Badge withdrawal requires the acquirer to present the order number and a photo ID card as proof of ownership.
4. LOSS, THEFT, ROBBERY, OR DAMAGE DUE TO PERSONAL OR THIRD-PARTY MISUSE
4.1. CCXP does not undertake and shall not be bound to any responsibility in case any tickets are lost, stolen, or damaged caused by misuse/poorly kept by the acquirer or any third-party individuals.
5. ON THE STUDENT AND OTHER KINDS OF DISCOUNT
5.1. Only persons listed below and complying with the regulation established may use the student discount:
- The acquirer must present his/her student ID card in order to proof he/she is properly enrolled in any of the educational levels and institutions determined under Title V. Law No. 9.394 issued in 1996, as established by a nationwide applied standard model with a digital certification which must include the following: full name, date of birth, recent photo, name of the educational institution the acquirer is enrolled in, education level, and expiry date, as determined under Section I, Decree 8.537/2015. The acquirer will be asked to show his/her student ID card in order to enter the event.
5.1.2. PRINCIPALS, DEANS, DIRECTORS, EDUCATIONAL SUPERVISOR, GENERAL SUPERVISOR ASSISTANT, AND ALL EMPLOYEES IN THE TEAM OF EDUCATIONAL SUPPORT AT SÃO PAULO STATE AND CITY DISTRICT SCHOOLS (São Paulo State Law No. 15.298/14 and Law No. 14.729/12); - The acquirer must present his/her photo ID card alongside a valid ID card or payment slip issued by the State Department of Education in order to confirm its current position.
5.1.3. RETIRED CITIZENS (Municipal Act. No. 12.325/1997 and the Senior Citizen Statute); - The acquirer must present a valid photo ID card as well as the Social Security Number and Card.
5.1.4. PEOPLE WITH DISABILITIES (under Federal Law No. 12.933); - People with disabilities hold the right to pay a special price by presenting an official PWD ID card with a photo. PWD visitors may bring a companion as long as they qualify for the requirements of special discount or donate a book. If they don’t, they will be required to pay full price.
5.2. In case the badge owner can’t provide enough information to earn the discount, they will be asked to pay full price for the badge acquired or they will not be allowed to enter the event.
6. SPECIAL FEE FOR BOOK DONORS
6.1. The right to pay a special fee for badges may be granted to all acquirers who donate a book well conserved, which, then, will be send to public schools and libraries in São Paulo. The book to be donated must be handed when entering the event. Non-cumulative discount.
6.2. The book must be handed when entering CCXP19 during the first day the acquirer plans to attend the event. Not handing the book will cause the special discount to be cancelled, thus requiring the badge owner to pay full price in order to enter the event.
6.3. Any books with content amongst the following will not be accepted: a) Textbooks of any kind; b) Religion or Politics; c) Erotic or Pornography; d) Photobooks; e) Books in a Foreign Language.
7. ON BADGE OWNERSHIP TRANSFER
7.1. Badge ownership will only be allowed through direct request made by the acquirer by paying a service fee of R$ 25,00 (twenty five reais) by badge ownership transfer as long as all information requested is provided as posted on CCXP’s website (http//: www.ingressos.ccxp.com.br) between June 5th 2019 and November 25th 2019.
7.2. Badge ownership can be transferred only once.
7.3. 4-days badges, Epic Experience badges, Full Experience badges, and Unlock CCXP badges are a special type of badge and their ownership can only be transferred alongside all benefits they grant. In other words, by transferring ownership of this type of badge, the acquirer will also be transferring all days its grants access to as well as all benefits (statues, posters, special lines etc.)
7.4. Under no circumstances shall be carried out any badge ownership transfers during the event.
8. ON CANCELLING BADGE ORDER
8.1. The acquirer may cancel the badge(s) order(s) up to 7 (seven) business days after receiving the order confirmation e-mail as long as this period does not exceed 48 (forty eight) hours before the event starts.
8.2. In case the acquirer wishes to cancel his/her order after the badge has been shipped, as long as it remains compliant to Item 8.1, it may be properly cancelled, but the shipping fee will not be refunded.
8.3. If the acquirer wishes to cancel his/her order, he/she must do so through the customer area, under the customer service tab.
8.4. There are no partial cancellations. In case of orders containing more than one badge, it can only be fully cancelled. The acquirer cannot cancel just a specific number of items from that particular order.
8.5. In case CCXP19 is cancelled, the acquirer will be fully refunded regarding the amount paid for the badges.
9. ON IMAGE AND AUDIO RECORDING OF VISITORS DURING THE EVENT
9.1. Each and every activity held inside CCXP may be recorded on video, photographed or livestreamed according to what has been established by the producer or promoter in charge. Such media contented may be used in the future in social media posts, livestreaming, streaming, TV advertising, cinema, radio, internet, advertisement purposes or any other use in media outlets, DVD production or home video.
9.2. By attending CCXP, you consent with the use of your image, name, and voice under the terms herein aforementioned with no limitations with all due compliance with the laws in effect, assuring it will not result in any form violation of the image, video or voice release agreement.
10. ON EVENT ATTRACTIONS AND PURCHASE OF VOUCHERS FOR AUTOGRAPHS, PHOTOGRAPHS, AND OTHER SERVICES.
10.1. ON VOUCHER PURCHASE
10.1.1 Vouchers for photographs and/or autographs do not grant access to CCXP and are available only for those who have already acquired their badge in order to enter the event. These vouchers are sold on CCXP’s website www.ingressos.ccxp.com.br or at the event during its opening days.
10.1.2 Regulation regarding student discounts and special fee for book donors does not apply to purchasing vouchers for photographies and/or autographs or attendance in paid events taking place inside CCXP.
10.1.3 CCXP does not undertake and shall not be bound to any responsibility in case any vouchers are bought outside official sales channels (including natural persons, legal entities, other websites or any groups in the internet). Purchase is subject to voucher type availability and payment confirmation by the credit card company.
10.2. ON FILLING IN THE CONTACT INFORMATION FORM WITH THE CORRECT NECESSARY DATA
10.2.1 Please pay close attention to your order details (day, time, quantity of badges) before placing your order since these vouchers will only be valid for their respective time and date. Also, bear in mind you must carry a badge which allows you to enter the event on the day you’re planning on attending the photo and/or signing session.
10.2.1 Vouchers are only valid for a particular day/session/artists shown in the voucher.
10.3. ON THE VOUCHER
10.3.1 Each voucher grants the right to a particular activity. For example, if you wish to take 2 pictures with a guest artist, then you must buy 2 photograph vouchers.
10.3.2 Two or more people may take pictures together with the artist, but each one must have purchased a photograph voucher.
10.3.3 In case of autograph vouchers, the acquirer may bring 01 (one) item to be signed or have a photo of the artist signed by him/her (the picture will be provided by the artist crew).
10.3.4 Make sure you are at the photograph and signing area 15 minutes before the time determined on the voucher. Vouchers won’t be returned nor refunded and the time scheduled cannot be changed in case the acquirer does not attend the session at the time scheduled.
10.4. ON CHANGES REGARDING THE EVENT SCHEDULE
10.4.1 The artists attendance as well as talks, lectures or any other activity at CCXP with their participation are subject to changes or cancellation without further notice. CCXP is committed to releasing any updated information regarding CCXP as soon as they are made available to its team, but wishes to be clear that some changes may occur without previous notice on social media.
10.4.2 Stay tuned for information regarding artists or the CCXP’s activities schedule, as well as badge’s prices and parking lot information on www.ccxp.com.br.
10.5 ON BADGE ORDER CANCELLATION
10.5.1. The acquirer may cancel the badge(s) order(s) up to 7 (seven) business days after receiving the order confirmation e-mail as long as this period does not exceed 48 (forty eight) hours before the event starts.
11. ON COMPLYING WITH THE TERMS HEREBY PRESENTED
11.1. The badge acquirer explicitly claims he/she has read, understood, and agreed with the Terms and Conditions herein described, thus assuming all legal rights and obligations originating from it.